4th Floor, Silverstream House/45 Fitzroy Street,
Fitzrovia London W1T 6EB GB
09:30AM- 10:30PM
In-House Doctors
Successful Therapies
At Malo Care Facilities, we are committed to delivering exceptional, person-centred care to individuals who deserve comfort, dignity, and respect at every stage of life. Based in the United Kingdom, we provide a range of residential, supported living, and home care services tailored to meet the unique needs of each person we support.
Our mission is simple — to make every day meaningful. We believe that true care goes beyond assistance; it’s about building relationships, understanding personal stories, and creating a nurturing environment where individuals can thrive physically, emotionally, and socially.
Our team of compassionate professionals is carefully selected and fully trained to the highest standards of care. We combine professional expertise with empathy and warmth, ensuring that residents and clients receive not only quality support but also genuine human connection.
At Malo Care Facilities, we take pride in offering safe, comfortable, and well-managed living environments that feel like home. Whether through long-term care, short-term respite, or supported living arrangements, our goal is to enhance independence, confidence, and well-being for every person in our care.
We are guided by values of compassion, dignity, respect, and integrity, and we operate in full compliance with Care Quality Commission (CQC) standards – ensuring consistent quality, transparency, and trust in all that we do.
Malo Care Facilities — where compassion meets excellence, and every individual is cared for like family.
We’re here to listen and guide you to the right care solution.
Compassionate care that supports your comfort and wellbeing.
Take the first step toward comfort, dignity, and peace of mind.
At Malo Care Facilities, our core values define who we are and how we deliver care. They guide every decision, inspire our staff, and ensure that every individual we support receives the highest standard of service in a compassionate and respectful environment.
We care from the heart. Every member of our team is dedicated to providing genuine, empathetic support that makes our residents feel valued, safe, and understood.
We treat every person with respect and honour their individuality. Our approach ensures that privacy, self-esteem, and independence are maintained at all times.
We recognise and celebrate the uniqueness of each person — their values, choices, and life experiences. Everyone deserves to be listened to and treated with kindness.
We are honest, transparent, and ethical in all that we do. Families and residents can trust us to deliver care with professionalism and sincerity.
We are committed to continuous improvement. Through training, innovation, and feedback, we strive to exceed expectations and uphold the highest standards of quality care.

Choosing Malo Care Facilities for my mum was one of the best decisions we’ve ever made. The carers are patient, kind, and genuinely caring. They take the time to talk to her, keep her engaged, and make her feel at home. It’s such a relief knowing she’s in a place where she’s loved and respected.
Daughter of Resident
From the first day, the team at Malo Care made me feel welcome and safe. They understand my needs and respect my independence. The staff are friendly, professional, and always ready to help with a smile.
Resident
The support our family received from Malo Care Facilities during my father’s final months was incredible. They showed compassion not only to him but to us as well. The carers became part of our family, and we’ll forever be grateful for their kindness and professionalism.
Family Member
I was nervous about moving into a care home, but the atmosphere at Malo Care is so warm and friendly. The staff make you feel like you belong, and the activities keep me busy and happy every day.
Resident
After visiting several facilities, Malo Care stood out immediately. The staff take a genuine interest in every resident’s well-being. My brother has flourished since moving here — he’s happier, more social, and feels part of a real community.
Resident's Brother