Address
4th Floor, Silverstream House/45 Fitzroy Street,
Fitzrovia London W1T 6EB GB
Opening Hour
09:30AM- 10:30PM
4th Floor, Silverstream House/45 Fitzroy Street,
Fitzrovia London W1T 6EB GB
09:30AM- 10:30PM
Compassionate care that supports your comfort and wellbeing.
More About UsTake the first step toward comfort, dignity, and peace of mind.
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We are dedicated to enhancing the quality of life for every person we support. Our approach combines professional expertise with warmth, ensuring comfort, safety, and independence in a nurturing environment.
At Malo Care Facilities, we are dedicated to providing exceptional, person-centred care that enhances the quality of life for every resident and client we serve. Our services are designed with compassion, respect, and dignity at the heart of everything we do.
We offer a safe, comfortable, and nurturing home environment for individuals who require support with daily living.
Our specialist dementia care services provide comfort, stability, and tailored support for individuals living with memory-related conditions.
We provide flexible short-term care solutions for families and caregivers in need of a temporary break.
Malo Care Facilities promotes independence through supported living services designed for individuals who can live more autonomously with minimal assistance.
For those who prefer to stay at home but need daily support, our day care programmes provide companionship, nutritious meals, and engaging activities in a safe and friendly environment.
We offer high-quality care in the comfort of your own home. From personal care and meal preparation to companionship and medication support, our carers deliver services with professionalism and empathy.
At Malo Care Facilities, we understand that choosing the right care provider is one of the most important decisions you can make - for yourself or for a loved one. That’s why we go above and beyond to deliver care that combines professionalism, compassion, and a genuine sense of family.
Every individual is unique — and so is our care. We tailor each care plan around personal preferences, medical needs, and lifestyle choices to ensure our residents and clients receive the support they truly deserve.
Care doesn’t take a break — and neither do we. Our trained team is available around the clock to provide continuous support, ensuring safety, wellbeing, and peace of mind for families.
Malo Care Facilities operates to the highest standards of care and governance, in line with the Care Quality Commission (CQC) regulations. We are committed to transparency, accountability, and continuous improvement.
We believe well-being is more than just physical health. Our activities and care programmes are designed to nurture emotional balance, mental stimulation, and social connection.
Our dedicated staff are carefully selected, fully trained, and deeply committed to providing respectful, empathetic, and high-quality care. We pride ourselves on building meaningful relationships that promote trust and comfort.
Our facilities are designed to feel like home — safe, welcoming, and supportive. From nutritious meals to comfortable living spaces, we ensure every resident enjoys a warm and dignified setting where they can thrive.
We value strong relationships with families and loved ones. Regular updates, open communication, and involvement in care planning ensure that everyone stays informed and reassured.
We foster a sense of belonging through inclusive activities, community engagement, and social interaction — helping our residents lead purposeful and joyful lives.
At Malo Care Facilities, our core values define who we are and how we deliver care. They guide every decision, inspire our staff, and ensure that every individual we support receives the highest standard of service in a compassionate and respectful environment.
Choosing Malo Care Facilities for my mum was one of the best decisions we’ve ever made. The carers are patient, kind, and genuinely caring. They take the time to talk to her, keep her engaged, and make her feel at home. It’s such a relief knowing she’s in a place where she’s loved and respected.
Daughter of Resident
From the first day, the team at Malo Care made me feel welcome and safe. They understand my needs and respect my independence. The staff are friendly, professional, and always ready to help with a smile.
Resident
The support our family received from Malo Care Facilities during my father’s final months was incredible. They showed compassion not only to him but to us as well. The carers became part of our family, and we’ll forever be grateful for their kindness and professionalism.
Family Member
I was nervous about moving into a care home, but the atmosphere at Malo Care is so warm and friendly. The staff make you feel like you belong, and the activities keep me busy and happy every day.
Resident
After visiting several facilities, Malo Care stood out immediately. The staff take a genuine interest in every resident’s well-being. My brother has flourished since moving here — he’s happier, more social, and feels part of a real community.
Resident's Brother
Most medical centers offer charity programs, counseling, and financial assistance for those in need.
We offer a wide range of person-centred care services including residential care, dementia care, supported living, respite (short-term) care, palliative care, day care, and home (domiciliary) care. Each service is tailored to meet the individual needs and preferences of our residents and clients.
You can contact us directly via phone or email to discuss your care needs. Our friendly team will arrange an assessment to understand your requirements and help create a personalised care plan that suits you or your loved one.
Yes. Malo Care Facilities is fully registered and regulated by the Care Quality Commission (CQC), ensuring that we meet national standards for quality, safety, and professionalism in all aspects of our care delivery.
All our care professionals are fully trained, vetted, and qualified in accordance with UK care standards. We also provide continuous training and development to ensure our staff remain up to date with best practices and regulatory requirements.
Absolutely. We encourage family visits and active involvement in care. Visiting hours are flexible, and we work closely with families to ensure communication and connection remain strong.
Yes. We have dedicated dementia care services and trained staff who understand the unique challenges faced by individuals living with memory-related conditions. Our approach focuses on comfort, familiarity, and emotional well-being.
